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Consumer Behavior : Building Marketing Strategy by Del I Hawkins ; David L Mothersbaugh and Amit Mookerjee

By: Contributor(s): Material type: TextTextLanguage: English Publication details: N D Tata McGraw - Hill Education 2013Edition: 11thDescription: xxix ; 866 p. ; b & w illISBN:
  • 9780070682160
Subject(s): DDC classification:
  • 658.834 209 73 HAW/C
Contents:
Introduction : Consumer Behavior and Marketing Strategy ; External Influences: Cross-cultural variations in consumer behavior ; The changing American Society : Values ; The changing American Society : Demographics and Social Stratification ; The Changing American Society: Subcultures ; The American Society: Families and Households ; Group Influences on Consumer Behavior ; Internal Influences : Perception ; Learning, Memory, and Product Positioning ; Motivation, Personality, and Emotion ; Attitudes and Influencing Attitudes ; Self-Concept and Lifestyle ; Consumer Decision Process: Situational Influences ; Consumer decision process and Problem Recognition ; Information Search ; Alternative Evaluation and Selection ; Outlet Selection and Purchase ; Postpurchase Processes, Customer Satisfaction, and Customer Commitment - Organizations as Consumers : Organizational Buyer Behavior ; Consumer Behavior and Marketing Regulation. Marketing Regulation and Consumer Behavior ; Appendix A, Consumer Research Methods ; Appendix B, Consumer Behavior Audit
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Item type Current library Collection Shelving location Call number Copy number Status Barcode
Books Books State Public Library and Research Centre Management General Stacks 658.834 209 73 HAW/C (Browse shelf(Opens below)) 1 Available 61016

Introduction : Consumer Behavior and Marketing Strategy ; External Influences: Cross-cultural variations in consumer behavior ; The changing American Society : Values ; The changing American Society : Demographics and Social Stratification ; The Changing American Society: Subcultures ; The American Society: Families and Households ; Group Influences on Consumer Behavior ; Internal Influences : Perception ; Learning, Memory, and Product Positioning ; Motivation, Personality, and Emotion ; Attitudes and Influencing Attitudes ; Self-Concept and Lifestyle ; Consumer Decision Process: Situational Influences ; Consumer decision process and Problem Recognition ; Information Search ; Alternative Evaluation and Selection ; Outlet Selection and Purchase ; Postpurchase Processes, Customer Satisfaction, and Customer Commitment - Organizations as Consumers : Organizational Buyer Behavior ; Consumer Behavior and Marketing Regulation. Marketing Regulation and Consumer Behavior ; Appendix A, Consumer Research Methods ; Appendix B, Consumer Behavior Audit

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