Part I - The Genesis of the Tata Administrative Service (TAS) ; Tata Values and the Founder ; Passing the Baton ; JRD ; The Managing Agency System ; Focus on Leadership ; The Origins of the TAS ; The TAS Selection Process ; Those Three Days ! ; Good Beginnings and Some Challenges ; Loyalty on Trail ! ; A Stepping Stone to Success ; A Few Good Women ; Part II - The Post : JRD Era ; The Ratan Tata Years : The Beginning ; Getting Rid of the Satraps ; Ratan Asserting His Authority ; Ratan - The Man ; In the Shadows of the New Group Centre ; A New Thrust on Quality ; Championing Technology ; Sustaining Tata Values ; Growth at the Tata Flagships ; Portfolio Restructuring ; Going Global ; Two Home - Grown Successes with Contrasting Tales ; The Limited Benefits of Internationalization ; Values on Test - Singur and the Tata Nano ; Personalities and Clashes of Values ; Dilip Pendse and the Tata Finance Scandal ; Niira Radia and Vaishnavi Communications ; Sivasankaran and the Tatas' Tryst with Telecom ; The Imperative of Checks and Balances ; A New Chairman ; Continuing the Legacy of caring ; Carrying Forward the Ethical Torch ; Enhancing Group Performance ; Cyrus Mistry Exits ; Part III - Leaders for the Future ; The Mixed Success of the TAS Experiment ; The Creation of Wholesome Value ; Businesses Positive Force for Change ; Core Leadership Competencies of TAS Officers ; Grooming Talent for Greatness ; Creating Lasting Value for All ; Additional Competencies for Leaders ; Whither the TAS ? ; Appendix ; Acknowledgements ; List of TAS Officers Interviewed (In Alphabetical Order) ; Abbreviations ; Index ; About the Authors