Managerial Communication : Strategies and Applications - Hynes, Geraldine E (Tata McGraw Hill Education New Delhi, 2010)
Part 1 - Managing in Contemporary Organizations 1 ; The Role of Communication in Contemporary Organizations 2 ; The Managerial Communication Process 3 ; Technologically Mediated Communication Part 2 - Managerial Writing Strategies 4 ; Contemporary Managerial Writing 5 ; Routine Messages 6 ; Management Reports and Proposals Part 3 - Strategies for Understanding Messages 7 ; Managerial Listening 8 ; Nonverbal Communication 9 ; Intercultural Managerial Communication Part 4 - Interpersonal Communication Strategies 10 ; Conflict Management 11 ; Managerial Negotiation 12 ; Conducting Interviews Part 5 - Group Communication Strategies 13 ; Managing Meetings and Teams 14 ; Making Formal Presentations
Keywords: Management : Business / Communication